Last update: 05/03/2020

This policy sets out how Globetrade Deluco NV, with registered offices at B-8500 Kortrijk, Beneluxpark 25 (RLP Ghent, Kortrijk division n°0443.916.639) (“Globetrade”, “we” or “us”) and it’s subsidiaries use and protect any information that you give us when you use our website.

Globetrade is committed to ensuring that your privacy is protected. Should you provide us with certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

This policy is based on the Belgian law of 30/07/2018, implementing Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).

What data do we collect?

We do not collect any personal information other than the information you provide to us via the contact form on our website:

  • Name
  • Email address
  • Telephone number
  • Company

How will we use your data?

We will use the information you provide us with via the website only to respond to your inquiry or, if applicable, to create the user account you have requested us to create, and will not use it for any other purposes without procuring your prior consent, except where we would be legally obliged to do so or such use is in our legitimate interests (e.g. combatting fraud or for direct marketing purposes).

We will not transfer the information you provided us with to any third parties other than our subsidiaries and affiliates (to the extent we deem that they are better placed to respond to your inquiry) or where we would be legally obliged to do so.

We will not store the information you provide us with for a longer period than necessary to respond to your inquiry.


In order to prevent unauthorised access to or disclosure of your information, we have put in place appropriate procedures to safeguard and secure the information you provide us with.

Controlling your personal information

Regarding the personal information you have provided us with, you have the right to

  • access: request us for copies of your personal data.
  • rectification: request that we correct any information you believe is inaccurate or complete any information you believe is incomplete.
  • erasure: request that we erase your personal data, under certain conditions.
  • restrict processing: request that we restrict the processing of your personal data, under certain conditions.
  • object to processing: object to our processing of your personal data, under certain conditions.
  • data portability: request that we transfer the data you have provided us with to another organization, or directly to you, under certain conditions.

Please direct your queries to

If you make a request, we have one month to respond to you.

What are cookies and how do we use them

A cookie is a small piece of data that a website asks your browser to store on your computer or mobile device. The cookie allows the website to "remember" your actions or preferences over time.

A cookie can be classified by its lifespan and the domain to which it belongs. By lifespan, a cookie is either a:

  • session cookie which is erased when the user closes the browser or
  • persistent cookie which remains on the user's computer/device for a pre-defined period of time.

As for the domain to which it belongs, there are either:

  • first-party cookies which are set by the web server of the visited page and share the same domain
  • third-party cookies stored by a different domain to the visited page's domain. This can happen when the webpage references a file, such as JavaScript, located outside its domain.

We use the following cookies:

Google Analytics Collecting (statistical) information on website use. No

How to contact us

If you have any questions about our privacy policy or the data we hold on you, or if you would like to exercise one of your data protection rights, please direct your queries to

Globetrade Deluco NV
Beneluxpark 25
8500 Kortrijk

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the Data Protection Authority of your jurisdiction.

Changes to our privacy policy

Globetrade may change this policy from time to time by updating this page, and will mark any revised versions with an appropriate version number. We advise you to check this page frequently to ensure that you are happy with any changes.



V.1.1 - 25/05/2018
V.1.2 - 05/03/2020